A. I'm glad to hear that . B. I'd like to speak to Tracy. C. Thank you for your call 2. A. Well, that's very kind of you. What are they? B. You're welcome . C. Yes, that ’ s right . 3. A. I'd like to speak to David . B. I'd like to cancel my appointment with Mr Scott C. He left this company last week. 4.A. He's in New York on business . B.I ’ m sorry to call you so early. C. Sure, what's your email address? 5.A. Yes, thank you B. Someone is calling me . C My pleasure