Hotel Registration Process The registration process begins when a guest requests to check into the hotel. The front desk clerk begins the check-in process with a (1) __________ of hospitality toward the guest. Important elements include eye (2) __________, a warm smile, an inquiry regarding travel experience, an offer to assist the guest in a dilemma, and the like.Guests expect common (3) __________ along with a quality product and a well-developed delivery system. After welcoming the guest, front desk clerk asks if a reservation has been placed. If the guest (4)_________, sffirmatively, the reservation is retrieved through computer. If the guest is a walk-in, the front desk clerk must check the availability of accommodations. If accommodations are available, the next step is to complete the registration card. The registration card provides the hotel with guest's (6) __________ information and provides the guest with information on (7) __________ time and room rates. Even if the guest has a reservation, the completion of the registration card is important, as it (8) ____________ the spelling of names, addresses, phone numbers, anticipated date of departure, number of people in the party, room rate, and (9) ___________ of payment. The top portion of the registration card supplies information abiut the guest so the hotel has an (10) ___________ listing of registered guests. This recird is also used for billing purposes.