Questions 20to 23are based on the following passage.  It’s usually a good idea to book rooms in fancy hotels well in advance. These hotels provide many extra services. You probably can count on having bathrobes,hair dryers,and a minibar in your room. Beware of minibars. You can be surprised when you pay your bill.  When you arrive,a doorman greets you,and a porter takes your bags. Tip the porter at least $1per bag. If the doorman calls a taxi for you, tip him $1. If he has to stand out in the rain,you might want to tip more.  The porter takes the bags to your room. Sometimes the desk clerk will direct you to the room,and the porter will follow with the bags. The porter or bellman will open and www.docin.com 6 show you the room. If you don’tlike the room,ask the porter to call the front desk about a replacement.  The next thing you should do,no matter what sort of hotel, is to find the emergency and fire exits. Check to see whether you need more towels, pillows, blankets, hangers,or an iron. If you do, call housekeeping right away. Calling late at night, when there is a reduced staff,can create difficulties and delays.  Fancy hotels have a concierge, in the European tradition. The concierge desk is generally located near the registration desk. Here you can obtain theater, concert, and sports tickets? look at local restaurant menus and make dining reservations; and find out about car rentals, sightseeing tours,babysitters,and even traffic and weather conditions. A good concierge is a miracle worker who seems to know everything about everything.  20.What do you have to pay for after use at a fancy hotel according to the passage? A.The iron B.The bathrobe C.The minibar D.The hairdryer Who is probably the person that takes your luggage to your room?A.The desk clerk B.The porter  C.The bellman D.The doorman  A concierge(Para,5)is probably someone who_______ A.babysits for hotel guests  B.works as a sightseeing guide for hotel guests  C.takes hotel guests to restaurants  D.provides hotel guests with information and services Which of the following can you ask for more? A.Pillows and blankets B.Towels and TV sets  C.Hangers and keys D.Curtains and lights 