Tips on lead handling and follow-up √ Create a good system to capture information from visitors: • Use (1) _______ to speed up the process of taking information. • Devise a (2) _________ to keep detailed information you need to know. • Keep it (3) ____________. √ Make sure your staff fill in the form accurately and (4) _________. √ Sending out (5) ________after the event with a call within a few days. √ Take supplies of (6) _______, samples or giveaways or 'short form' (7)________ for the event.