【单选题】听力原文: When a consumer finds that an item she or he bought is faulty or in some other way does not meet the standard of the manufacturer's claim for it, the first step is to present the warranty, or an...
A.
Complain personally to the manager.
B.
Threaten to take the matter to court.
C.
Write a firm letter of complaint to the store of purchase.
D.
Show some written proof of the purchase to the store.
【简答题】A great difference between American social customs and those of other countries is the way in which names are used. Americans have little concern for “rank”, especially socially. Most Americans do not...