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【单选题】
小张下岗后开了一间小型餐饮店。他知道,要取得经营成功,除了要有可口的饭菜外,周到的服务和与顾客的良好关系也是非常重要的。为此,他采取了如下控制措施:1在店内显眼的位置挂一本顾客意见簿,欢迎顾客提出意见和批评;2让领班严密地监视服务人员的行为,并对棘手问题的处理提供协助和建议;3在员工上岗之前进行工作技能和态度的培训;4明确规定半年后要对服务质量好的员工给予奖励。以下哪种说法是正确的?()
A.
④和①一样,都属于反馈控制
B.
①是反馈控制,②是同期控制,③是前馈控制
C.
④属于激励措施,不属于控制措施
D.
③属于激励措施,不属于控制措施
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参考答案:
举一反三
【简答题】营销策划书的具体内容包括哪些?
【单选题】Why did the author drive past the young man in the desert without stopping?
A.
Because he failed to notice this man.
B.
Because he was driving too fast.
C.
Because he thought the young man didn"t need help.
D.
Because he was afraid of being tricked.
【判断题】D 的特性方程为 Qn+1=D,与 Qn 无关,所以它是没有记忆功能的触发器。 ( ) 答案:
A.
正确
B.
错误
【简答题】简述营销策划书封面应包含的内容
【判断题】默认设置直通车投放的城市为江浙沪地区。
A.
正确
B.
错误
【单选题】The committee is due to __________ its report by the end of this year.
A.
retain
B.
release
C.
relieve
D.
relate
【单选题】In November the European Parliament's culture and education committee is due to move forward on its proposed 'audiovisual media services' directive, before sending it to the full parliament in Decembe...
A.
the scarce spectrum and only small number of stations existed
B.
advancement of technology
C.
the preference of different audiences
D.
Europe's attempt to update the rules
【多选题】营销策划书包括的内容有
A.
活动背景、目的、意义
B.
活动内容、形式
C.
活动经费预算
D.
活动安全预案
【单选题】According to the passage, the great development of Turnitin is due to ______.
A.
its superb management
B.
the thriving of academic cheating
C.
its big electronic eye
D.
the test of its software by the Joint Information Systems Committee
【简答题】Fill in the gaps with words or phrases given as following in red ●● promote summarize make up for investigate performance not...in the least ...
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