【单选题】听力原文:W: Hello. I have made a reservation and now I'm checking in. M: Yes, madam. Could you please tell me your name and room number? What is the woman doing?
【单选题】听力原文:M: Hello, Madam. What can I do for you? W: Hi. Uh... I bought this MP3 player here one year ago. But it doesn't work now. M: Oh, dear. I am sorry to hear that. W: I want to have it fixed. I am su...