【单选题】What shall a leader do in order to motivate employees?
A.
Use fear tactics when employees refuse to obey orders.
B.
Help employees to learn to come up with their own solutions.
C.
Offer solutions rapidly whenever employees get into trouble.
D.
Encourage employees to face new challenges that are beyond their capacities.
【判断题】Employees shall treat different customers with different standards.
【判断题】当单结晶体管的发射极电压高于谷点电压时就导通;低于峰点电压时就截止。( )
【判断题】当单结晶体管的发射极电压高于谷点电压时就导通;低于谷点电压时就截止。( )
【单选题】银行从业人员处理客户投诉时,下列行为正确的是
A.
若在机构规定的投诉反馈期限内无法提出处理意见,只能搁置
C.
应当耐心听取客户投诉,事后若经过调查发现客户投诉不当则不必再答复客户
【单选题】银行从业人员处理客户投诉时,下列行为正确的是 () 。
A.
若在机构规定的投诉反馈期限内无法提出处理意见,只能搁置
C.
应当耐心听取客户投诉,事后若经过调查发现客户投诉不当 , 则不必再答复客户