Which of the following statements about response letters to requests for free products is/are true?
A.
It is bad news to a manufacturer that a potential customer requests for free products.
B.
The manufacturer is normally unwilling to provide free products to a prospective customer.
C.
In a positive response,you should specify the number of the free products you are offering and the time of delivery.
D.
In a negative response, you should state politely why you are unable to follow the request and encourage the receiver to make a purchase or take some action.