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要求打折的客人 某饭店是一家接待商务客人的饭店,管理很严格。总台主管和其他两位服务员值班,11时进来了两位客人,很礼貌地招呼客人,并热情地向客人介绍饭店的客房。听了的介绍,客人对饭店的客房非常满意,同时,他们告诉,由于他们是商务客人,公司对他们出差住房的报批价格有规定,希望能给予他们房价的七折优惠。但是饭店规定总服务台主管只能有房价八折的权限,况且部门经理早已下班回家,想是否多销售两间客房对自己也没多大关系,还是非常礼貌地拒绝了两位客人的要求。最后两位客人不得不失望地离开了这家饭店。前厅服务工作的重要任务是销售客房,请你谈谈销售客房的技巧。
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参考答案:
举一反三
【单选题】According to the passage, Americans have probably received the most awards in
A.
literature.
B.
peace.
C.
economics.
D.
science.
【单选题】下列关于稳定型心绞痛的说法错误的是
A.
又称轻型心绞痛
B.
在负荷时或休息时均可发作,发作强度和频度逐渐增加
C.
经休息或舌下含服硝酸甘油后往往迅速消失
D.
原因是冠状动脉粥样硬化引起管腔狭窄(>75%)
E.
原因是心肌耗氧量增加
【单选题】Geoffrey Chaucer occupies a ______ place in English literature.
A.
most unique
B.
least unique
C.
very unique
D.
unique
【单选题】听力原文: One of the most popular literary figures in American literature is a woman who spent almost half. of her long life in China, a country on a continent thousands of miles from the Unite States. In...
A.
Everything at State University has changed in the past ten years.
B.
Although the campus looks the same, some things have changed at State University.
C.
In spite of the changes on the campus, the commitments of the State University remain the same.
D.
Everything has stayed the same at State University during the past ten years.
【简答题】'To be or not to be'. Outside the Bible, these six words are the most famous in all the literature of the world. They were spoken by Hamlet when he was thinking aloud, and they are the most famous wor...
【单选题】One of the most popular literary figures in American literature is a woman who spent almost half of her long life in China, a country on a continent thousands of miles from the United States. In her l...
A.
To offer a criterion of the works of Pearl Buck.
B.
To illustrate Pearl Buck's views on Chinese literature.
C.
To indicate the background and diverse interests of Pearl Buck.
D.
To discuss Pearl Buck's influence on the cultures of the East and the West.
【单选题】He occupies a ____________ place in English literature.
A.
most unique
B.
unique
C.
least unique
D.
very unique
【单选题】下列关于稳定型心绞痛说法中错误的是()
A.
疼痛部位主要在胸骨上中段或心前区,可向左臂、左肩放射
B.
疼痛成压榨感、压迫感,可伴有濒死感
C.
持续时间3-5分钟,不少于1分钟,不超过15分钟
D.
含服硝酸甘油后症状不能得到缓解
【简答题】The most enduring shaping influence in American thought and American literature was
【单选题】下列关于不稳定型心绞痛的说法错误的是
A.
是一种进行性加重的心绞痛
B.
患者多有一支或多支冠状动脉主干高度狭窄
C.
其性质介于变异型心绞痛和心肌梗死之间
D.
常见到因心肌纤维萎缩和坏死而引起的弥漫性心肌纤维化
E.
主要原因是冠状动脉粥样硬化继发斑块破裂或血栓形成、血管收缩、微血管栓塞等所导致的急性或亚急性心肌缺氧
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