A technician comes over to the customer’s house to fix the problem. Listen to the conversation and fill in the blanks with what you hear. Mr.Taylor: Good morning. Are you Mr. Taylor? Huang: Yes, I am. Mr.Taylor: Hi. I’m Huang Jun, a technician from China Unicom. 1. _________________________. I’m here to fix your network problems. Huang: Oh, thanks. Please come in. Here is my computer and there is my router. Mr.Taylor: 2 ____________________________________? Huang: I’m not sure. I just can’t surf the Net now. No web page displayed after I typed in the address bar. Mr.Taylor: OK. I think 3_____________________________________ . Huang: All right. (A few minutes later.) Mr.Taylor: OK, I’ve got it. You probably didn’t follow the instructions. You need to install this software from this CD. 4. __________________. Huang: Oh, really? I didn’t notice it. Mr.Taylor: It is all fixed now. 5_______________________.