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【多选题】
对不同类型的残障游客,以下所述正确的是( )A.
对聋哑游客，导游员应安排他们前排就座
B.
对聋哑游客，导游员应多用手势语，以方便他们了解讲解内容
C.
对聋哑游客，导游员应适当加快语速
D.
对截瘫游客，导游员应视需要准备好轮椅
E.
对视力障碍游客，导游员应适当放慢语速
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举一反三
【单选题】What does Steve Marriott say about staff contacting managers?
A.
Managers sometimes fail to respond promptly.
B.
Managers don't want to be disturbed in their work.
C.
Staff may be uncertain about when it is appropriate to do so.
【单选题】What managers should be involved in the control process?
A.
upper management
B.
middle managers
C.
systems managers
D.
first-line managers
E.
all managers
【单选题】143 In small companies, project managers and line managers are:
A.
Never the same person
B.
Always the same person
C.
Sometimes the same person
D.
Always in disagreement with each other
E.
Forced to act as their own sponsors
【单选题】In small companies, project managers and line managers are:
A.
. Never the same person
B.
. Always the same person
C.
. Sometimes the same person
D.
Always in disagreement with each other
E.
Forced to act as their own sponsors
【单选题】61 In small companies, project managers and line managers are:
A.
Never the same person
B.
Always the same person
C.
Sometimes the same person
D.
Always in disagreement with each other
E.
Forced to act as their own sponsors
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