【简答题】How did China succeed in containing the virus ? a. One is simply China's 1.________ of being the place to coronavirus cr started that has become an advantage since it now has the most knowledge a...
【单选题】How t o Handle Angry Customers ? Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their ...
A.
When the customers complain, you needn’t listen carefully.
B.
You needn’t say sorry to those angry customers.
C.
You should relax yourself and try to understand the angry customers.
D.
When you have patience with your customers, you are sure to succeed in winning over angry customers.