Sentences arrangement. 1. They are not what we want, having a dull finish instead of a bright one. 2. We are sorry to say that you will have to take them back. 3. Thank you for your shipment of brass beds ordered by us on October 13, but much to our regret we have to inform you that they greatly disappoint us. 4. Please send us the kind we ordered and let us know what disposal to make of these as soon as possible. 5. We have received many complaints from our buyers. They state that the beds are not attractive enough. We are, however, making efforts to persuade our buyers to accept them, but it seems that the dull finish has made them quite unsalable in the market.