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接受游客投诉时,导游应持的态度和做好的工作有( )
A.
耐心倾听
B.
做好记录
C.
必要时请旅游者在记录上签名
D.
承诺解决
E.
必要时请领队在记录上签名
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举一反三
【简答题】Fill in the blanks by selecting suitable words from the word bank. You may not use any of the words more than once. A. gestures F. session K. fabricated B. domestic G. inconsistencies L. e...
【简答题】A. gestures B.domestic C.ornaments D.remarks E.insights F.session G.inconsistencies H.offended I.sense J.course K.fabricated L.exterior M.distinctive N.extensive O.co...
【简答题】A.Body gestures. B.Music appreciation. C.The participation of muscles in mental acts. D.The definition of the thinking process.
【简答题】Fill in the blanks by selecting suitable words from the word bank. You may not use any of the words more than once. A gestures B domestic C ornaments D remarks E insights F sessio...
【简答题】b4u5 15选10练习题 A gestures B domestic C ornaments D remarks E insights F session G inconsistencies H offended I sense J course ...
【单选题】赵先生,49岁,患风湿性心辨膜病,因发生感染,心功能三级而入院,给予抗感染和抗心衰治疗。今日出现乏力,腹胀,心悸,心电图出现U波增高。 (1)目前赵先生出现的并发症是( )
A.
高钾血症
B.
低钾血症
C.
高钠血症
D.
低钠血症
E.
代谢性酸中毒
【简答题】What you see below are some gestures commonly seen in China. Choose one of the given interpretations in the box and write it below the appropriate picture. a. showing affection b.‘Shame on you!' (semi...
【单选题】(第十章)具有重大错报的财务征兆,称为( )
A.
财务异常
B.
行业横向异常
C.
年度变动异常
D.
钩稽关系异常
【简答题】A gestures B domestic C ornaments D re marks E insights F session G inconsistencies H offended ...
【简答题】A. inconsistencies B. session C. complete D. distinctive E. offended F. fabricated G. extensive H. domestic I. sense J. ornaments K. gestures L. course M. exterior N. remarks O. insight...
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