What are the basic writing skills mentioned in the passage? They are to avoid ___1___ , make letter __2____ and use ___3___ writing. 2.How can business owners nip the using of slangs in the bud? They can do so by providing clear ___4___ , reviewing the sent emails of ___5___ and correcting any __6____ . 3.What can be done to ensure new employees follow the established guidelines of letter drafting? By creating a ___7___ letter and reviewing at least the first __8____ letters, managers can ensure they meet company standards for punctuation, ___9___ 4.What should be included in a technical writing? Technical writers must provide their audience with clear, __10____ instructions, and __11____ illustrations and __12____ into the guide can help as well.