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【单选题】
131 个别客人提出非分要求,明显地无理取闹,行为、语言粗鲁,虽经合理而耐心的解释,但仍发生投诉,即为A.
一般投诉
B.
严重投诉
C.
抱怨投诉
D.
恶意投诉
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举一反三
【单选题】Now, enterprising companies are offering the sleekest Japanese consumer electronics to US consumers.
A.
initiative
B.
commercial
C.
business-like
D.
busy
【单选题】'For all the consumer interest' (Paragraph 3) means_______.
A.
to the interest of all the consumers
B.
for the interest of all the consumers
C.
though the consumers are very much interested
D.
all the consumers are much interested
【多选题】下列属于专用发票的开具要求的有______。
A.
项目齐全，与实际交易相符
B.
开票的具体地点
C.
字迹清楚，不得压线、错格
D.
发票联和抵扣联加盖财务专用章或者发票专用章
E.
按照增值税纳税义务的发生时间开具
【单选题】Language Bridge Co. provides _____structured and intensive Japanese language training programs through the Internet.
A.
highly
B.
hopefully
C.
probably
D.
rarely
【单选题】Alan Fields, co-author of Your New Home: the Alert Consumer' s Guide to Buying and Building a Quality Home points out four biggest mistakes people make when buying a new house.
A.
Y
B.
N
C.
NG
【简答题】Japanese businesses are dvided into two main categories. The first is that of the major corportations that work closely with the Ministery of International Trade and Industry. These large Japanese cor...
【多选题】When responding to consumer safety issues, the typical Japanese corporation’s response is ___________.
A.
Minimization of the problem
B.
Reluctance to recall the product
C.
Criticize the team members
D.
too little compassion and concern for customers
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