【单选题】Show confidence in the closing of an adjustment letter by writing with a positive, confident tone; mentioning the product in a favorable light; and ( )
A.
suggesting a new product or service.
B.
expressing your appreciation for the customer's business or anticipating future business.
C.
referring to the desire to be of service and to satisfy customers.
【单选题】Listen to the recording and decide if the first sentence of each short dialogue you hear begins the opening or the closing of a conversation. Choose “a. Opening” or “b. Closing”. Example: -- Would yo...