Listen to the passage and fill in the blanks with the missing words or phrases. When you are starting a small business, you should write a business plan. Writing a business plan is the most important 1 . This is how people will think about your business. When you 2 support from a bank, the bank will read your plan seriously before it gives you any help. Even if you’re starting the business with 3 , you will still need to have a written plan to help 4 your business. The marketing plan is the important part of a business plan. To sell the products or 5 .