How does Mr. Nelson respond when the hotel clerk offers to provide him with a free room on his next visit?
A.
He thinks the hotel should give him a free continental breakfast.
B.
He feels he should first receive an apology from the manager for what has happened.
C.
He suggests that the hotel should give guests an additional 15% discount in cases like his.
D.
He implies that he might not visit again because of the problems he has had.