【单选题】You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when
【简答题】完形填空。 A boy lost his arms in an accident and his father lost his life. Since then, he had to 1 the arms of his younger brother. Except for writing with his toes (脚趾头), he could hardly do 2 in his life...