Read the Text A (Para. 9-10) again, and complete the note-taking exercise. Five key questions (Para. 9): 1. Is the institution ? 2. Does the institution have both an online and traditional brick-and-mortar presence? 3. Does the institution have support services? 4. What are the of the teachers? 5. What is the success rate of alumni? Five key criteria (Para. 10): 1. Highly interactive and allowing for fluid communication between students and faculty members. 2. and the course content should have immediate real-world applications. 3. Qualified and experienced online professors support online learning. 4. The institution should be committed to the . 5. The program designed in a way each person can achieve their goals.