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【简答题】在横向层面上，顾客满意战略包括____方面的满意内容 A组织满意 B行为满意 C视听满意 D有形产品满意 E服务满意
【简答题】在纵向层次上，顾客满意战略包括____逐次递进的满意层次 A效用满意层次 B感受满意层次 C社会满意层次 D期望满意层次
【简答题】阅读理解。 Emily Urich 18 years old Canada A lot of s aren't responsible(有责任感的),and that's where I'm different. Not just about school but everyday things like being able to pay my own credit card(信用卡)b...
【单选题】听力原文：W: Looks like you've got a lot of reading to do. M: And that's just for my literature class! Q: What does the man mean? (16)
A.
He likes reading literary books.
B.
All the classes have a lot of reading.
C.
He just has to read tot his literature class.
D.
Only the literature class requires a lot of reading.
【简答题】A:Roberto just bought a new car and a diamond ring for his wife. B:That's a lot of money! He _____________ be rich. A:He is.
【简答题】劳动定额通常以“工日”为单位,按照现行的制度,每工日按_____小时计算。
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