R: Good afternoon, Sir and Madam, 1 may I help you? G: Good afternoon, we'd like to have a room for 2 tonigh t. R: Welcome to our hotel. Have you made any 3 booking ? × reservation G: I'm afraid not. Could you arrange a 4 empty room for us? × standard R: Wait a moment, please... Oh, room 111 is 5 free . × available G: Great, I'll 6 take it. How much do you 7 charge ? R: RMB 720 yuan. But you should pay RMB 1500 yuan as a 8 deposit . G: Ok. R: Please 9 show me your passports and 10 fill in the regitration form. G: I will take care of it. R: Thank you, how would you like to 11 make payment? Credit card or cash? G: Credit card, please. R: Thanks, this is your receipt and keycard. The bellman will 12 show you up with your buggage. Hope you 13 enjoy your stay. G: That's very kind of you.