How strong is your conscience? Imagine you are out shopping. By accident you crack an expensive glass you are handling. Do you tell the assistant and assume the ___1____? Or do you put it down quickly and hope no one notices? Or you order something by post and find that you have been undercharged. Do you ring up to ___2____ the company? There are many other ways in which consumers can seek to save money at the ___3____ of businesses. Some are tempted to return goods that they have damaged themselves, pretending they have arrived in a ___4____ condition, and demand a ___5____. Others agree to the terms of ___6____ of book clubs and then refuse to buy all the books they agreed to buy when they signed up. Some are quick to take advantage of the consumer protection law and ___7____ companies for injuries that were the result of their own carelessness in the hope of getting large ___8____ payment. The feeling that large firms can afford to pay encourages such behavior. In an increasingly impersonal marketplace, there are fewer constraints to ___9____ unethical consumer behavior. Yet such an attitude loses sight of the fact that at the end of the day, we all pay for such ___10____ through higher prices. In short, there is no such thing as a free lunch. misbehavior compensation membership expense liability notify defective sue curb refund