【简答题】朗读以下商务中心服务流程: Greetings→Ask for the requirements of the guest→Confirm and meet the guest’s demand→Explain charge and make sure of the way of payment→Confirm the guest’s name and the room number→Bid fa...
【简答题】朗读结账退房服务流程 Greetings→Confirm the departure→Ask the name and the room number→Ask the guest to give you the key card→Confirm the way of the payment→Tell the guest to check the total→Bid farewell to the ...