What problem did the writer find with the computer when he got it back home? It was unable to connect to__________ 59. What did the writer do to fix the computer's problem? He installed the latest_______________ 60. Why does the writer think he has the right to return the computer? Because no such return policy can be found_______________ 61. What did the writer complain about the staff? They were_______________ 62. What is attached to the letter? A_______________of the recipt.