(Para. 7) Jacqueline Goodwin, his mother, defends him. She insists that he has tried to get a job, but having worked full-time since leaving school herself, she and her husband find it tricky to advise him on how to proceed. “I have always had to work,” she says. “It’s difficult because when you have a degree, it opens new doors for you, or you’d like to think that it does.” (Para. 8) Although she is taking a soft line with her son at the moment, she is clear that after an upcoming three-week trip to South America, his holiday from work will have to end. He may even have to pay rent and contribute to the household bills. (Para. 9) “They’ve got to grow up at some point. We’ve finished paying for university, so a little bit of help back is good,” she says. “The South America trip is the cutoff point. When he comes back there’ll be Christmas work if nothing else. Question: How are Jack’s parents helping him?