iTune Music Store Tel: 703-536-1094 Fax: 703-536-1090 October 3 Ms. Naomi Lewis 1325 Wilson Boulevard, Arlington, Virginia 22209 Dear Ms. Naomi Lewis, We are writing to inform. you that the shipping of order you placed on September 16 has been delayed because the requested CD is currently out of stock. The estimated delivery date is October 10. We apologize for any inconvenience caused by this delay. If you still wish to purchase this item, please contact our Customer Service Department at 703-536-1094. If we don' t hear from you by October 7, we will cancel your order and close your account. Thank you for your business and we hope to hear from you soon. Sincerely, Mary Williams Customer Service Department, iTune Music Store Why was the letter sent to Ms. Naomi Lewis?