In order for such seminars to be worth their cost, I would like to make several __________. Prior to any training programme, we should: a. carry out an in-depth needs analysis __________ ensure that the content of the training is _____________ the needs of our company; b. conduct individual interviews with prospective participants, ___________ we can evaluate their level of motivation; c. ensure that all staff are fully __________ the purpose of the proposed training, and involve them in ____________ about topics, format and length.