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【多选题】
哪些是客服必须具备的基础能力()
A.
熟悉店铺全部流程
B.
较强的应急能力,遇到纠纷,及时上报,结果及时处理
C.
打字速度较快
D.
具备一定的客户心理分析能力,注意察言观字
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参考答案：
举一反三
【单选题】.旅游饭店星级的划分与评定中规定:客房卫生间晾衣绳安装的位置距地面
A.
.760-860mm
B.
.810-940mm
C.
.1600-1650mm
D.
.1700-1750mm
查看完整题目与答案
【简答题】Coaches in the UK are_______.
查看完整题目与答案
【多选题】社会营销观念要求在制定营销政策进,统筹兼顾几方面的利益,他们是()。
A.
企业利润
B.
上级指示
C.
竞争者动向
D.
消费者需要的满足
E.
社会利益
查看完整题目与答案
【单选题】Gap years are popular in ______.
A.
the UK and Australia.
B.
the UK, Australia and the USA.
C.
the UK, Australia and most of Europe.
D.
developed countries.
查看完整题目与答案
【单选题】网银UK密码忘记，柜员应首先做什么? ( )
A.
UK初始化
B.
网银注销
C.
UK密码重置
D.
废止证书
查看完整题目与答案
【单选题】For whom may this text be written?
A.
Tourists to the UK.
B.
Rail companies in the UK.
C.
Travel agents in the UK.
D.
Travel agents in other countries.
查看完整题目与答案
【单选题】72旅游饭店星级的划分与评定中规定:客房卫生间晾衣绳安装的位置距地面( )。
A.
760-660m m
B.
810-940m m
C.
1600-1650m m
D.
1700-1750m m
查看完整题目与答案
【判断题】《旅游饭店星级的划分与评定》中规定:四星级饭店必须有装饰豪华,格调高雅的西餐厅或外国特色餐厅、风味独特的风味餐厅,并配有专门厨房。()
A.
正确
B.
错误
查看完整题目与答案
【简答题】(The Guardian)：              More UK universities should be profiting from ideas A repeated criticism of the UK's university sector is its noticeable weakness in translating new knowledge into new pro...
查看完整题目与答案
【单选题】An increase in the UK government budget deficit
A.
increases UK net exports and decreases UK net capital outflow.
B.
decreases UK net exports and UK net capital outflow the same amount.
C.
increases UK net exports and UK net capital outflow the same amount.
D.
decreases UK net exports and increases UK net capital outflow.
查看完整题目与答案
相关题目：
【单选题】.旅游饭店星级的划分与评定中规定:客房卫生间晾衣绳安装的位置距地面
A.
.760-860mm
B.
.810-940mm
C.
.1600-1650mm
D.
.1700-1750mm
查看完整题目与答案
【简答题】Coaches in the UK are_______.
查看完整题目与答案
【多选题】社会营销观念要求在制定营销政策进,统筹兼顾几方面的利益,他们是()。
A.
企业利润
B.
上级指示
C.
竞争者动向
D.
消费者需要的满足
E.
社会利益
查看完整题目与答案
【单选题】Gap years are popular in ______.
A.
the UK and Australia.
B.
the UK, Australia and the USA.
C.
the UK, Australia and most of Europe.
D.
developed countries.
查看完整题目与答案
【单选题】网银UK密码忘记，柜员应首先做什么? ( )
A.
UK初始化
B.
网银注销
C.
UK密码重置
D.
废止证书
查看完整题目与答案
【单选题】For whom may this text be written?
A.
Tourists to the UK.
B.
Rail companies in the UK.
C.
Travel agents in the UK.
D.
Travel agents in other countries.
查看完整题目与答案
【单选题】72旅游饭店星级的划分与评定中规定:客房卫生间晾衣绳安装的位置距地面( )。
A.
760-660m m
B.
810-940m m
C.
1600-1650m m
D.
1700-1750m m
查看完整题目与答案
【判断题】《旅游饭店星级的划分与评定》中规定:四星级饭店必须有装饰豪华,格调高雅的西餐厅或外国特色餐厅、风味独特的风味餐厅,并配有专门厨房。()
A.
正确
B.
错误
查看完整题目与答案
【简答题】(The Guardian)：              More UK universities should be profiting from ideas A repeated criticism of the UK's university sector is its noticeable weakness in translating new knowledge into new pro...
查看完整题目与答案
【单选题】An increase in the UK government budget deficit
A.
increases UK net exports and decreases UK net capital outflow.
B.
decreases UK net exports and UK net capital outflow the same amount.
C.
increases UK net exports and UK net capital outflow the same amount.
D.
decreases UK net exports and increases UK net capital outflow.
查看完整题目与答案
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