Listen to the audio clip and fill in the blanks. To us the impersonality of electronic ____1____ has little or no relation to the significance of the matter at hand. In some countries no ___2___ business is conducted without eye contact, requiring face-to-face conversation. In America, too, a final ___3___ will normally be signed in person. However, people are meeting ___4___ on television screens, conducting “teleconferences” to ___5___ problems not only in this country but also—by satellite—internationally.