HEAD OF CUSTOMER SERVICE We are looking for someone with team management, database and process development skills to head our customer-service department. T he person appointed will be responsible for managing operational delivery and performance. H e or she will have to demonstrate experience in the management of fluctuating supply and demand situations. T he company, a leader in the provision of services to business in the telecommunications sector, has a strong reputation for quality and speed of solution delivery. We are poised to implement an explosive growth plan and are targeted to treble in size within five years.