【单选题】________ are complex behavioral systems in which people and companies interact to accomplish individual, company, and channel goals.
A.
Customer relationship management systems
C.
Partner relationship systems
【单选题】ドアを開けて、「ごめんください。」と 言いました。( )、 猫が 3 匹も出てきました。
【简答题】customer behavioral segmentation
【判断题】Because it is hard to track and verify, behavioral data are less reliable in understanding customer behavior than are customer statements of their behavior.
【单选题】Which of the following is an example of a behavioral interview question?
A.
How would you deal with an angry customer who wants a refund immediately and is not willing to wait for the manager?
B.
Describe a time when you could not finish a task because you did not have enough information.
C.
Where do you see yourself in five years?
D.
Do you have any questions for us?
【单选题】ドアを開けました。 ____ 、猫が3匹出てきました。
【单选题】________ is both an attitudinal and behavioral tendency to favor one brand over all others, whether due to satisfaction with the product or service, its convenience or performance, or simply familiari...