Jessica: Hello. I'd like to make an appointment to see Florian Straub on Wednesday afternoon. Secretary: I'm afraid Mr Straub is ________________ then and he's not ________________ until Saturday. Jessica: Right. How about Monday? Secretary: He's tied up all day Monday. Would Tuesday suit you? Jessica: Tuesday? Fine. What sort of time? Secretary: Well, he's ________________ until ten o'clock, but he could see you after that. Otherwise in the afternoon he's ________________ but I'm sure he could fit you in. Jessica: Three o'clock would be great. Secretary: Three. Right. I've made a note of that. I'll call you back to confirm the appointment. Jessica: Thank you very much.