Fill in the blanks with the words (correct, complete, concrete, concise, courtesy, clear). Change the form where necessary. We can give an overview of what to look for in a business letter by means of the six C's checklist: a. Is the body of your letter 1) ______? Have you included all the facts, arguments, examples and details you need to support your point? b. Is your language 2)______? Is your language free of grammatical and punctuation mistakes? c. Is the body of your letter 3)_______? Have you pared your language down to the essential words you need to express your ideas? d. Is your language 4) _____? Have you gone straight to the point in understandable words? e. Does the body of the letter show 5)______? Have you chosen expressions to produce goodwill? f. Is your message 6)_____? Have you used specific and definite terms in making an offer or requiring a response? The six C's suggest goals for the writer as well as room for enhancement of the letter.