a. I’m afraid he’s not in the office today. b. Could you ask him to call me back? c. He’s not at his desk at the moment. d. Could you spell that, please? e. Can I take a message? f. Could I have your name and number? g. I’ll make sure he gets the message. I’ll call back later. Telephone Call A: Hello. B: Could I speak to Mr. Armstrong? A: I’m afraid he’s in a meeting. ______________. B: ____________. A: Of course. ______________. B: Yes, my name’s Fiala . That’s F- i -a-l-a. A: Did you say ‘F’? B: Yes, ‘F’. Fiala . A: OK, so that’s F- i -a-l-a. B: Yes. That’s right. And my number is 7877545. A: 787545 B: No. 7877545. A: Double 7-545. OK, ____________. B: Thank you. Goodbye.