【单选题】What is the typical number of trunks in a Call Center?()
A.
equal to half the number of IVR ports
B.
greater than the number of IVR ports plus the number of agent phones
C.
less than or equal to the number of IVR ports plus the number of agent phones
D.
twice the number of IVR ports plus the number of agent phones
【简答题】听下面一段材料,回答第1-3题。 1. Where are the two speakers? A. In the library. B. In the garden. C. In the classroom. 2. How many units will be included in the test? A. 3. B. 4. C. 6. 3. What test will they have?...
【简答题】读句子,选择对应的答语。 ( ) 1. Is she in the kitchen? ( ) 2. Where are the keys? ( ) 3. Are they near the book? ( ) 4. Is he in the school? A. Yes, they are. B. No, she isn't. C. Yes, he is. D. T...
【简答题】阅读理解。 The management and staff are happy to welcome you and will do all they can to make your stay an enjoyable one. MEAL TIMES Our overnight charge includes a continental-type breakfast. Breakfast: 7...
【单选题】把“三个代表”重要思想作为党的指导思想写进党章的会议是( )
【简答题】听下面一段长对话,回答第1-3小题。 1. Where are the boy and the girl talking? [ ] A. In the park. B. On the farm. C. In the zoo. 2. Where is the tiger house? [ ] A. In front of the Monkey Show. B. Behind the ...