【单选题】An analyst at a furniture company has noted that the company loses approximately $2 million per year on its money-back guarantee, which stipulates that the company will return the purchase price to an...
A.
A study has shown that only 25 percent of the broken furniture claims that the company has honored in the last five years were due to manufacturing defects.
B.
The $2 million that the company expends on the money-back guarantee represents only 4 percent of the company's total costs.
C.
A popular consumer magazine gave the furniture company its highest rating for overall quality of product.
D.
The company's largest competitor has a more restrictive money-back guarantee that covers only furniture broken due to manufacturing defects within six months of purchase.
E.
Customers cite the money-back guarantee as the primary reason they buy furniture from this company.