听力原文：Adviser: Good afternoon. How can I help you? Student: Good afternoon. My name is Helena Schwarz. I have an appointment at three. Adviser: Ah, yes. Come in. Please, take a seat .... Now, what can I do for you? Student: Well, I need some advice about my studies. I'm a foreign student Q21 —from Germany—and, well, I heard that this is the place to come. Adviser: It certainly is. So, what kind of problems are you having? It's quite normal for students to meet problems, particularly overseas seas students who might not be familiar with the British way of life or education system. Student: Well, my first problem is the workload. Adviser: That's a common problem, even with British students. Student: It seems to me that the biggest difference between university and secondary school is that university students have to do a lot of work on their own, and it's sometimes useful to get advice on how to take control of your time and work effectively. Adviser: You're right. The obvious thing to do is to make a schedule Q22 and stick to it. Bear in mind that there is enough time to do the work and enough time for extra-curricular activities. Student: You mean that I shouldn't overload myself. Adviser: Right, but moreover, be careful to spread your work out over the weeks and months. Don't do anything for a while, then get worried because you have little time to get assignments finished. Student: Yes, that's clear. Adviser: We get a lot of students coming to us with that problem, so we've produced a leaflet about it. You should have received Q23 one during orientation, but sometimes ... well, here you are. Student: Thank you. I'll read it carefully later. Adviser: OK. And feel free to come back if you have any questions about it. Student: OK. My second problem is with research. Adviser: Are you going to complain that the library isn't open at the Q24 weekends? Student: How did you guess? Adviser: We get so many students complaining about that. We are trying to get that changed, but ... well, to be honest, the library Q25 staff already work long shifts and unless we can get extra staff, the library has to remain closed at the weekends. Student: I understand, but ... Adviser: I know. It makes organising your time even more important. Make sure that you get all the books you need from the library before the weekend. Then, devote some of your weekend time to making notes from the books at the weekend. Student: The problem is that I'm easily distracted when I'm working at Q26 home rather than in the library. Adviser: Well, an alternative strategy is to work longer hours during the Q27 week, when the library is open, and do no work at all at the weekends. Sometimes, it's very useful to forget about studies for a day or two each week. Student: Yes. That might be better for me. I can concentrate on my work in the library and then leave the weekends free. Also, I have some problems, with my essay assignments. Could you have a look at these and tell me what you think? Adviser: Certainly .... Ah, I see. Well, even if you plan your writing Q28 carefully, this can come to nothing if the assignment doesn't &n