As every business traveler will tell you, flying can be an enjoyable experience, but it can also be a traumatic one. Sometimes you get to the airport in plenty of time, just to find that there are already 50 people in the queue for the check-in __________ . Then there are those announcements that everybody dreads: no flights are _______ today, except yours, of course. Or worse still, there are going to be some _______________ . If you are lucky, there will be no queue and a pleasant member of the ground ___________ will give you your ___________. Then you will go through the __________ without having your hand luggage searched. If you are very lucky, you may be given an __________ to first class and you will be directed to a comfortable __________ to wait for your flight. There, you will be served with complimentary __________ and drink while you read the newspapers.