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【单选题】
请观看下面的视频,分析导游采用了什么道歉方式。 道歉.mp4A.
微笑式道歉
B.
迂回式道歉
C.
自责式道歉
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【单选题】What department will use the survey results in the future?
A.
Research and Development manager
B.
Sales department supervisor
C.
New employees training program manager
D.
Marketing director
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