Dialogue 4 Luisa: Excuse me. Are you Miss Betty Clark? Betty: Yes. Are you Luisa Chen from D. P. Corporation? Luisa: Yes. Call me Luisa. I’m glad to meet you. Betty: Me, too. Thank you for 1. and especially for booking the hotel for me. Luisa: How about the hotel? Betty: 2. . I’m impressed by its good service, big swimming pool and downtown location. I can’t believe it’s only RMB 2,450 a night for such a big single room. You must have got a discount for me, I guess. Luisa: That’s 3. I could do. Dialogue 5 Rebecca: Hi, Miss Jenny Brown. Is the room OK? Jenny: Quite good. Bath, 4. , everything is fine with the double room. Moreover, there is a beautiful lake 5. . Rebecca: I’m glad you like it. Have a good rest and I’ll come to pick you up for dinner late in the afternoon. Jenny: Thanks a lot. See you then.