【多选题】Could you please conclude the procedures of meeting the guests?
A.
recognition and confirmation: Excuse me, but are you/aren’t you …from …?
B.
greetings: Nice to meet you, Ms./Mr….
C.
self-introduction: I am …, your tour escort from …Travel Agency.
D.
more greetings: Welcome to China, Mr….How was your trip?
E.
Is everyone in the group here?
F.
Is that all your luggage?
G.
Shall we go to the hotel now?/ Let’s go to the hotel first. The shuttle bus is just waiting outside. (on the way to the hotel: introduce the city briefly and tell them the itinerary)