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【多选题】
下列哪些措施属于处理投诉的程序（）。A.
仔细倾听客人诉说
B.
遵循顾客永远是对的的原则处理问题
C.
根据问题原因对应处理
D.
当面训斥员工给足顾客面子
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举一反三
【简答题】While using geographic segmentation, the company might launch different products for that particular market or might also use different () to attract the said geography.
【简答题】The increase in the margin rate (保证金率)from 50% to 70% was not an attempt to stem any rampant (猛烈的)speculation on the part of the public-actually the market seemed technically quite strong, with public...
【简答题】transferring
【单选题】A vessel transferring cargo while underway is classified by the Rules as a vessel ______.
A.
restricted in her ablity to maneuver
B.
in special circumstances
C.
not under commande， not making way
D.
constrained by her draft
【单选题】_____ are the handicaps that late entrants to a market might suffer.
A.
Government regulations
B.
Late-mover disadvantages
C.
Black economy
D.
Purchasing power disparity
【单选题】A vessel transferring cargo while underway is classified by the Rules as a vessel .
A.
restricted in her ability to manoeuvre
B.
in special circumstances
C.
not under command
D.
constrained by her draft
【多选题】The increase in the margin rate ( 保证金率 )from 50% to 70% was not an attempt to stem any rampant ( 猛烈的 )speculation on the part of the public-actually the market seemed technically quite strong, with pu...
A.
confirmation
B.
guarantee
C.
intelligible
D.
invariably
E.
momentarily
F.
overpriced
G.
pessimistic
H.
preoccupied
I.
prudent
J.
representation K.speculate L.underscored M.vicinity N.voiced O.yields
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