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【判断题】
桑代克认为,学习的实质是认知结构形成的过程。【 】
A.
正确
B.
错误
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参考答案:
举一反三
【单选题】下列属于客户服务产品的项目是()。
A.
延时服务
B.
车主俱乐部
C.
技能竞赛
D.
客户恳谈会
【单选题】In the first part of this essay (from Para 1 to Para 5), which paragragh introduces the theme on educating ways between China and the west?
A.
Para. 1
B.
Para. 2
C.
Para 3
D.
Para 4
E.
Para. 5
【多选题】下列各项中, ( )属于客户服务理念的内容。
A.
客户永远是对的
B.
满足客户的需求
C.
以推介产品为目的
D.
坚持5S服务
【单选题】下列选项中属于客户服务交易前要素的是( )。
A.
系统准确性
B.
目标交付时间
C.
订货信息
D.
产品跟踪
【单选题】By saying 'first put their own houses in order'(Lines 4-5, Para. 2), the author probably means______.
A.
they should do their own housework properly
B.
house tidiness should be put in a priority
C.
women scientists should not be stuck by housework
D.
they should first settle problems occurring in their institutions
【单选题】下列项目中不属于理财顾问服务的是()。
A.
向客户进行个人投资产品推介
B.
向客户提供投资建议
C.
向客户进行个贷产品推介
D.
向客户提供财务分析与规划
【单选题】The first part of Para. 4 refers to the fact that
A.
life there is quiet and slow
B.
the place is little known
C.
the place is least populated
D.
there are stunning views
【单选题】The reference to Mount Everest in Para. 9 differs from that in para. 10 in that the first reference is an example of ______.
A.
something easy to do, whereas the second reference is an example of something difficult
B.
goals that have been achieved in the past, whereas the second reference is an example of goals to be considered
C.
a tall mountain, whereas the second reference is an example of the tallest mountain
D.
something outlandish, whereas the second reference is an example of a goal worth pursuing
【单选题】The first part of Para. 4 refers to the fact that _______.
A.
life there is quiet and slow
B.
the place is little known
C.
the place is least populated
D.
there are stunning view.
【多选题】(多选题)如旅游团乘早班飞机离境,领队要与当地导游员商定的事项有( )。
A.
叫早时间
B.
出行李时间
C.
早餐时间
D.
同饭店结账时间
E.
交钥匙时间
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