Anne-Marie Garrard was shocked when it was announced that she had won the Personal Assistant of the Year award." The other 1 seemed to be very strong, and I have to say I found the selection really 2 ," she says, "I don't think I had 3 of the chance to win. 4 I heard my name, my legs were 5 weak that I could hardly stand up." She laughs. So how was "the best" personal assistant 6 from a group of extremely good and very different individuals? The 7 decision was reached after a whole day of tests, interviews and exercises. Garrard believe the skills she uses 8 her job helped her to perform well. 9 , although most of her work is for her company's Managing Director, she works for six bosses 10 , so she always tried to be 11 for anything that might happen. Now her firm has 12 for its summer break, 13 Garrard is going to relax. 14 it opens again, there is a pay rise waiting for her. But Garrard is never satisfied with what she has achieved. "There's always 15 for personal development. You must keep trying to improve," she says.