A. Read and listen to a dialogue or a passage twice and choose the best answer. Guest(G): Boy, come here Waiter(W): Is everything to your satisfaction? G: No. The steak was recommended, but it is not very fresh. W: Oh! Sorry to hear that. I will change it for another one. G: So what? It is not fresh and I am not happy about it W: l'm sorry, sir. Do you wish to try something else? The complimentary food would be on the happy about, of course. G: No. I don’t want to try something else, and find it is not fresh again! W: How about a delicious dessert then, with our compliments? G: l'm not so keen on desserts as a habit. They’re fattening. W: I see, sir. Here is the bill. I crossed the steak Off on the bill. Your room number, sir? G: Room 1108. W: Please sign the bill. I’m sure everything will be right again the next time you come. G: Don't be so sure of it yet. I am very critical and demanding. W: I have every confidence in our chef. Just give us another chance. You' ll find this restaurant really lives up to its name. G: All right. l'il come again. W: Thank you very much, sir. Question 1: What was wrong with the steak? A. It was tough. B. It was stale. C. It was too expensive. D. It was mis-served.