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【单选题】听力原文:Man:One of customer service secrets is to build business to customer loyalty.This is my number one customer service secret,and is by far the most important one.I was taught about business to cust...
A.
Honesty to your customers
B.
Training staff to be concerned about customer
【单选题】在柱外侧变截面处下柱纵筋从变截面处节点底部向上伸至柱顶并弯折,弯折长度为( )。
A.
△+Lae;
B.
△-C+Lae;
C.
12d;
D.
15d
【单选题】This is one of the best ways to build your ___________ customer list.
A.
potentiality
B.
potentialize
C.
potent
D.
potential
【单选题】在柱外侧变截面处下柱纵筋从变截面处节点底部向上伸至柱顶并弯折,弯折长度为( )。
A.
△+L aE ;
B.
△-C+L aE ;
C.
12d;
D.
15d
【单选题】Under which one of the following circumstances would it be wise for your customer to arrange a forward foreign exchange contract?______.
A.
Export of goods priced in RMB
B.
Import of goods priced in RMB
C.
Import of goods priced in a foreign currency
D.
Export of goods priced in a foreign currency where the rate of exchange has been agreed in the sales contract
【单选题】Customer:Excuse me,I found something sticking out inside one of the shoes I bought in your shop yesterday. Shop clerk:Oh,really?__________,please.
A.
Wait for a minutel
B.
Don’t worry
C.
Hurry up
D.
Just a moment
【单选题】在临床治疗上针对闭塞性脑血管疾病如脑供血不足、脑血栓形成、脑栓塞等,以下哪些中成药有效?
A.
醒脑静注射液
B.
参附注射液
C.
痰热清注射液
D.
川芎嗪注射液
【单选题】根据我国《商标法》第六十三条,下列表述错误的是( )
A.
侵犯商标专用权的赔偿数额,按照权利人因被侵权所受到的实际损失确定;实际损失难以确定的,可以按照侵权人因侵权所获得的利益确定。
B.
权利人的损失或者侵权人获得的利益难以确定的,参照该商标许可使用费的倍数合理确定。
C.
对恶意侵犯商标专用权,情节严重的,可以在按照上述方法确定数额的一倍以上三倍以下确定赔偿数额。
D.
赔偿数额应当包括权利人为制止侵权行为所支付的合理开支。
【多选题】下列对轮胎磨损的判断或者判断,哪些选项是正确的?
A.
即便是正常车辆高速行驶、制动和弯道行驶时会明显加快胎纹的磨损
B.
大功率大扭矩的车辆驱动轮磨损速度会比较快
C.
安装有ESP的车辆,不会出现制动磨损
D.
车轮动平衡失准,也会导致轮胎磨损
【简答题】You are a salesman in a pharmacy company. Write a letter to Mr. Wang, one of your customers, to introduce a new medicine to him. You should write about 100 words on the ANSWER SHEET. Do not sign your ...
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