LYCOS PHONE Welcome Thank you for making LYCOS PHONE your choice of cellular phone while you travel. LYCOS PHONE has provided you with friendly service and easy-to-use equipment for many years. You will enjoy the excellent service and experience the convenience and security of our products. Your Call Costs You are responsible for all calls made from this phone. It is advisable to keep the keypad locked to avoid making calls by mistake when the phone is in a pocket or in a handbag. The detailed rate sheet for all service regions in the world is enclosed. Questions or Problems If you have a problem making or receiving calls, first refer to the enclosed trouble-shooting guide. You can resolve most of the problems by doing that. If you still have trouble, you can contact our customer support center. Lost or Stolen In the event your phone is lost or stolen, you should call our 24-hour, 7-day-a-week hotline at 919-686-1010 immediately and report the problem. Remember: you are responsible for any calls made from this phone. Billing When the phone is returned to us, all the call data is collected from the network carriers and then processed. The whole process will take 5-6 weeks. What is the purpose of this document?